top of page

Service & Support

This is your service & support page.
For more information about our comprehensive customer services.
(workpiece, service, engineering  and training) 

AS PIC.png

A / S

It responds to machine failure, repair, operation, and program operation.

_9c725cd6-0ae1-4e18-ac19-0189f66281db.jfif

Training

We provide one-on-one customized training services for equipment.

_56356266-3807-4e8a-9fea-0418a78f0a37.jfif

Engineering

It responds to sales such as estimates, tests, and technical inquiries of the machine.

GEAR IMG.jfif

Parts

It responds to ordering parts necessary for maintenance and inventory of the machine.

TCM COMPANY.jpg

Service & Support process

Follow this process of customers.

STEP1_edited.png

Machine Information

- Machine Model

- Serial Number

- Company

STEP2_edited.png

Service Information

- Trouble Issue

- Alarm list

- Parts & Equipment

- Picture

- Movie Clip

- Etc

STEP3_edited.png

Customer Information

- Address & Location

- Phone Number

- ETC

STEP4_edited.png

Customer Visit

- Fix Machine

- Advisor

- Education

- Delivery Parts

Contact

50-25, Dongsansaneopdanji-ro, Yeonmu-eup, Nonsan-si, Chungcheongnam-do, Republic of Korea  TCM INDUSTRY

​Oversea Sales Director (KR, EN)

Walter Sangwon, Lee 

Email  :  swlee@tcmindustry.com 

Phone  :  +82-10-7131-0721  (Whatsapp available)

Follow us on

ⓒTCM INDUSTRY, All right reserved.  

bottom of page